Michelle Diehl was born and raised in Pennsylvania, USA. She earned a Bachelor of Arts degree in Journalism from the George Washington University in Washington, D.C. and a Masters in Counseling from the Ohio State University in Columbus, Ohio.
After her studies, Michelle worked for the United States Department of Health and Human Services as well as at two high schools as a Guidance Counselor.
After moving to Germany, she worked at a German Internet agency in Cologne, where she successfully worked through her first episodes of culture shock. Since 2002, she has worked with business executives and managers as a trainer and coach for intercultural management and business skills (such as culturally sensitive presentations in English). She has gained the most experience in the IT, automotive, industrial manufacturing, pharmaceutical and chemical industries. Additionally, she is a lecturer for the International Business Administration Program at the University of Applied Sciences in Ludwigshafen.
Her area of specialty for intercultural trainings is the USA. She strives to sensitize seminar participants to both the obvious as well as the underlying differences between Germany and the USA, including the differing expectations regarding business etiquette and approaches. Participants learn to recognize, understand and work through common problems in mixed-culture projects and negotiations. She additionally works with managers and their families who are being sent to the USA on extended business assignments, helping to ensure a smooth transition.